Patient portal EMR - records, booking, and family in one login
Patient perspective
Your health, on your phone
- View labs, visits, meds, and documents
- Book and manage appointments online
- Share records securely with providers
- Memberships, gift cards, and family dependents
Clinic perspective
Fewer phone calls, same chart
- Portal data syncs to staff patient chart
- Intake forms arrive before the visit
- Stripe invoicing and pay-by-link in portal
- Epic MyChart FHIR alongside your records
Medical records browser - labs, visits, documents
Patients open a dashboard summary, then drill into record types: lab results, visit timelines, medications, conditions, immunizations, and clinic-uploaded PDFs. Record detail and visit detail pages mirror what clinicians document - transparency without exposing internal staff notes inappropriately.
Share-medical-records creates time-limited secure links for specialists, employers, or family. Patients manage active shares from a dedicated manage-shares screen.
Booking, family management, and memberships
Patient portal EMR Canada clinics choose should reduce front-desk volume without fragmenting revenue tools.
Book and manage visits
Public booking and portal scheduling share availability. Manage-appointment tokens for cancel and reschedule without phone tag.
Family dependents
Family management links dependents and guardians. Parents book for children; caregivers request proxy access through clinic approval.
Memberships and gift cards
Recurring membership enrollment, gift card purchase and reload, and invoice pay-by-link - Stripe connected to your clinic account.
Epic MyChart connect - FHIR sync for split care
Patients who use Epic MyChart elsewhere can OAuth-connect and sync conditions, medications, labs, and related FHIR resources into their LifeLink portal view. Your clinic chart remains authoritative for visits you provide - external Epic data supplements the patient-facing timeline.
Useful for Alberta patients who see hospital specialists on Epic while maintaining primary care in your clinic. No manual PDF uploads for every external result.
- OAuth Epic MyChart connection from patient home
- FHIR resources: conditions, meds, labs, and more
- Displayed alongside clinic-authored records
- Patient-controlled connect and disconnect
Caregiver portal - proxy access with limits
Authorized caregivers log in at a separate caregiver portal route with proxy-grant based access. They view granted patients only - appointment summaries, records, and actions the clinic permits. Setup-password onboarding from invite email matches staff and patient flows.
Elder care, pediatric guardians, and supported decision-making scenarios benefit from structured proxy access instead of sharing one patient password.
Caregiver vs patient login
- Patient portal
- Full self-service for the account holder - records, booking, payments, family.
- Caregiver portal
- Proxy-grant scoped access to specific patients. Clinic admin approves grants.
Built to the standard healthcare data demands.
Every clinic, IT reviewer, and privacy officer asks the same questions first. LifeLink answers them by design — not as an afterthought.
SOC 2 Type II
Independently audited security controls across the platform and our operations.
Encrypted end-to-end
Encryption in transit and at rest, with role-based access on every record.
PIPEDA & HIPAA-aligned
Privacy workflows, consent, and Business Associate Agreements available.
Canadian data residency
Patient data stays in Canada with full audit logging on every action.
Patient portal FAQ
For clinic owners, privacy officers, and patient experience leads.
See the patient portal on your clinic brand.
Book a demo - records, booking, Epic sync, and caregiver proxy in one walkthrough.
30-minute call · No commitment · See it on your own workflows