Patient retention

Memberships, loyalty, and gift cards - built into the patient app

Recurring revenue and repeat visits without a separate membership platform. LifeLink puts memberships, loyalty points, and gift cards next to booking and records in one patient app - the way med spas and clinics keep clients coming back.

SOC 2 Type II PIPEDA & HIPAA-aligned Data residency in Canada
LifeLink patient app
Elite membershipActive - renews Aug 1
Loyalty points2,140 pts
Gift card balance$85.00
Built in

Everything a retention-driven clinic needs, in one app

No third-party membership vendor, no separate loyalty ledger, no gift card reconciliation between systems.

Recurring memberships

Stripe-backed subscription plans with service credits, tiered perks, and automatic renewal. Staff enroll patients at the front desk; patients self-manage in the app.

Loyalty points and rewards

Points earn and redeem directly on invoices using rules you set - per dollar, per visit, or by service category. No separate rewards ledger to reconcile.

Gift cards

Issue, purchase, reload, and redeem gift cards from the app or front desk, with a staff QR/barcode scanner for in-person redemption.

One patient app

Memberships, points, and gift card balances live next to booking, records, and payments - patients check one app, not a separate rewards login.

Front desk enrollment

Staff enroll patients in plans and issue cards during checkout without leaving the same screen used for booking and payment.

Prepaid packages

Bundle sessions (a course of laser or injectables) into a prepaid package with automatic progress tracking as visits are used.

Why one platform beats a bolt-on rewards app

Standalone patient engagement and membership apps - like RepeatMD - sit on top of whatever booking system or EMR you already run. That means a second login for patients, a second vendor bill, and membership data that lives apart from the clinical chart.

LifeLink is the EMR, the booking engine, and the patient app together, so a membership credit, a loyalty point, or a gift card balance is just another field next to the appointment and the chart - not a sync job between two systems.

See the full LifeLink vs RepeatMD comparison
  • One login for booking, records, memberships, and rewards
  • One vendor bill instead of EMR plus a separate engagement app
  • Front desk enrolls and redeems from the same screen as checkout
  • Canadian data residency and SOC 2 Type II across the whole platform

Pairs with Aesthetics OS

Med spas running LifeLink Aesthetics OS combine memberships, loyalty, and gift cards with treatment rooms, before/after media, and consumables tracking - clinical and commerce in one system.

Aesthetics clinic solution

Memberships, loyalty & gift cards FAQ

For clinic owners and med spa operators evaluating patient retention tools.

No. Memberships, loyalty points, and gift cards are built into the same LifeLink patient app patients already use for booking and records - one login, one vendor, instead of a bolt-on membership platform layered on top of your EMR.

See memberships, loyalty, and gift cards in the patient app.

Book a demo - one login for booking, records, and rewards.

30-minute call · No commitment · See it on your own workflows