Calgary · Alberta · Canada

EMR software built for how Alberta clinics actually run

LifeLink is a SOC 2 Type II certified clinic platform for Alberta — AI medical scribe, H-Link AHCIP billing, scheduling, patient portal, and unified communications in one secure Canadian system. Not Accuro plus three bolt-ons.

Family practice in Calgary, walk-in volume in Edmonton, med spas provincially — charting, front desk, billing, and patient engagement share one login and one audit trail.

SOC 2 Type II PIPEDA & HIPAA-aligned Data residency in Canada
app.lifelink.tech
JM

Jordan Mitchell

34 · Encounter · Family Medicine

BP

118/76

HR

72 bpm

SpO2

99%

AI Scribe · listening

Suggested: order lipid panel · last result 14 mo ago

Based on chart history & Alberta screening rules

Alberta clinic reality

5+ tools

Average disconnected stack — EMR, billing, scheduling, SMS, fax

H-Link

AHCIP claims require accredited submitter + Business Arrangement setup

PCPCM

Hybrid compensation with time codes and CPAR panel uploads

Why Alberta clinics are re-evaluating their EMR stack

Searching for EMR software in Alberta usually starts with the same frustration: charting lives in one system, scheduling in another, H-Link billing in a third, and patient texting somewhere else. Every handoff costs time, introduces errors, and makes onboarding new staff harder than it should be.

Physicians want to finish notes during the visit — not after dinner. Clinic managers need scheduling, intake, and check-in on one calendar. Billing leads need AHCIP claims drafted from the encounter with validation before export, not a separate billing service and a spreadsheet reconciliation at month end.

LifeLink ships as Medical OS or Aesthetics OS with role-based workspaces for doctors, nurses, reception, admin, and marketing — configured for provincial claims, private pay, high patient volume, and online booking expectations.

  • Ambient AI scribe and real-time interpreter inside the encounter
  • H-Link claim drafting, validation, and batch export from signed visits
  • Public booking on your clinic subdomain with SMS reminders
  • Patient portal, memberships, and Epic MyChart FHIR sync
  • Twilio voice, IVR, video telehealth, and eFax on one chart
  • Alberta screening tools and primary-care guideline RAG
Alberta billing

H-Link and AHCIP claims inside your EMR

H-Link is Alberta Health's electronic channel for submitting claims to AHCIP. LifeLink connects clinical documentation to billing so claims are not an afterthought at end of day.

1

Sign the encounter

Physician completes SOAP documentation — vitals, assessment, and billing section linked to the visit.

2

Draft AHCIP claim

Billing team or AI-assisted fill creates the H-Link claim from encounter codes and appointment type.

3

Validate before export

Alberta claims validator catches common rejection patterns — wrong BA, missing fields, code mismatches.

4

Batch export

Validated claims export through your clinic's H-Link submitter arrangement. We describe this as draft → validate → export accurately.

Official resource — Alberta.ca H-Link electronic claims system

PCPCM and time billing

Alberta's Primary Care Physician Compensation Model (PCPCM) combines discounted in-basket fee-for-service encounters, time-based codes (PC001 direct care, PC002 indirect, PC003/PC004 after-hours), and monthly panel payments. Time claims require a PCPCM Business Arrangement — not your legacy FFS BA.

LifeLink supports H-Link claim workflows including PCPCM time billing configuration — PC001 through PC004, correct BA selection, pre-submission validation, and batch export from signed encounters. We map your PCPCM setup during onboarding.

AMA — PCPCM billing basics for Alberta physicians
Security & Compliance

Built to the standard healthcare data demands.

Every clinic, IT reviewer, and privacy officer asks the same questions first. LifeLink answers them by design — not as an afterthought.

SOC 2 Type II

Independently audited security controls across the platform and our operations.

Encrypted end-to-end

Encryption in transit and at rest, with role-based access on every record.

PIPEDA & HIPAA-aligned

Privacy workflows, consent, and Business Associate Agreements available.

Canadian data residency

Patient data stays in Canada with full audit logging on every action.

Alberta EMR FAQ

Direct answers for clinic owners, physicians, and billing leads.

Alberta clinics commonly run Accuro, Healthquest, TELUS CHR or Med Access, Ava, Juno, or Wolf. Each emphasizes different strengths — deep provincial integration, primary care depth, or modern UX. LifeLink targets clinics that want an AI-native platform with H-Link billing, scheduling, portal, and communications in one SOC 2 Type II system. Compare workflow fit in a demo rather than feature checklists alone.

See Alberta EMR workflows on your clinic.

Book a demo — we walk through H-Link billing, AI scribe, scheduling, and compliance for your team.

30-minute call · No commitment · See it on your own workflows