Question 1

Does LifeLink support multiple clinic locations?

Accepted Answer

Yes. Company sites module, location-specific services, shared patient records where appropriate, and unified admin oversight support multi-branch groups in Alberta and across Canada.

Question 2

Can each location have different services and hours?

Accepted Answer

Yes. Configure appointment types, provider schedules, and services per site while keeping group-level reporting and admin controls.

Question 3

Are patient records shared across locations?

Accepted Answer

Within your organization, patient charts can be accessed across authorized sites, with role-based permissions controlling who sees what.

Question 4

How does billing work for multi-site groups?

Accepted Answer

H-Link claims and private billing draft per encounter with site context. Billing leads get group-level revenue reporting alongside location breakdowns.

Question 5

Does LifeLink support occupational health across sites?

Accepted Answer

Company sites module includes employer/occupational health document workflows for groups serving corporate clients at multiple branches.

Question 6

Can we add new locations after go-live?

Accepted Answer

Yes. Add sites to your organization with location-specific configuration without migrating to a new platform.

EMR for multi-location clinic groups

One platform, many locations

Shared patient records

Role-based access

Unified scheduling

Multi-site questions

See multi-site configuration on LifeLink.